SECOND UPDATE FROM JULY 17TH – the following information was released on Friday as an update to the continuing efforts to recover from the Cyber-attack earlier this month.
Notably, internet access was still being affected on Monday.
The below systems are back online – Updated July 17, 2026 – 10:59 a.m.
- Microsoft 365, including Outlook, Teams and the Office Suite
- Canvas
- Workday
We continue to make significant progress in restoring college systems and services following the cyber-attack identified on July 9. The system status section above will be updated as services come back online. We have also added FAQs below with more information about the incident, its impact and the college’s response.
Support for sign-in and access issues
If you are having difficulty signing in, connecting to the college network or accessing a system listed above, please register your issue with the Service Desk:
- In person 2H1, 9 a.m. – 4 p.m.
- By phone at 613-969-1913, ext. 2420
- By email at: servicedesk@loyalistcollege.com
Please submit your issue through one channel only to help the Service Desk respond as efficiently as possible. We appreciate your patience as the team manages a high volume of requests while continuing restoration work. Some issues may require further review and may not be resolved immediately, including requests made in person. Please continue to check this page for the latest system status before contacting the Service Desk.
Employees returning from vacation or leave
When you are scheduled to return to work, please bring your college-issued computer to 2L20 before signing in or using the device. Until then, please do not turn on, sign in to or use your college-issued device. This guidance applies only to Loyalist College-issued devices and access to college systems.
STORY FROM JULY 15TH – Belleville’s Loyalist College has provided an update after a cyber-attack had a major impact on their communications and computer systems last week.
On Thursday (July 9th), Loyalist released that they were experiencing a campus-wide outage, impacting the internet, services and systems, and resulting in the cancellation of online classes until further notice.
Wednesday morning (July 15th), they provided the following update confirming that they were the victim of a cyberattack.
Officials at the college have told InQuinte.ca that is the most up to date information they have at the moment.
UPDATE FROM LOYALIST COLLEGE –
Loyalist College has experienced a cyber-attack. The incident was identified on July 9 and has been contained. We immediately notified provincial authorities and initiated an investigation. The college alerted our community to the system interruption through an announcement posted on our website. We also retained third party experts to investigate the cause and scope of the incident and assist with restoration.
Our network remains impacted, affecting a range of systems and services, including email, on-campus internet access, myLoyalist, Canvas and college systems that support student registration and tuition and fee payments. The college website is available and telephone services are operational.
The campus remains open and in-person classes are continuing. Online classes delivered through the college’s learning management system, Canvas, are suspended until further notice. OntarioLearn courses are continuing as scheduled.
We understand that a situation like this can create uncertainty, concern and disruption. Thank you for your patience and cooperation as we work through this situation. We are committed to responding with transparency, care and accountability, and are making significant progress each day toward restoring systems and services.
